8Mar/050
Software design..
Luis, yeah. I agree. We should not make the mistake of just listening to the users about what they want. They might have demands, but what is more important is what they need. Those things are not the same, and its important to understand this. It takes good ears and wisdom to separate those two from feedback.
I admire what Apple is doing with their simple, task-based applications. It makes all those features accessible for regular people, without a steep learning curve.


